Frequently Asked Questions

Common indicators include water level dropping more than ¼ to ½ inch per day, visible cracks, wet spots around the deck or landscaping, air bubbles in the return lines, increased chemical usage, and difficulty maintaining water levels. We use acoustic listening equipment and pressure testing to confirm whether you actually have a leak.

Our diagnostic process starts with a visual inspection of the pool structure and equipment, followed by pressure testing of the plumbing lines, isolation of suction and return systems, acoustic underwater listening, and underground pipe tracing if needed. Each step narrows in on the leak so we can pinpoint it accurately before any repair work begins.

Yes. We work on gunite and concrete pools, fiberglass, vinyl liner, saltwater and chlorine systems, spas and hot tubs, infinity-edge pools, beach-entry pools, decorative water features, and commercial facilities.

Yes. Using acoustic detection and underground pipe tracing, we can locate leaks beneath concrete decks, pavers, landscaping, and soil — without unnecessary digging or demolition.

Yes. We handle structural crack stabilization, epoxy crack sealing, hydraulic cement repairs, and waterproofing around fittings. Because we do both detection and repair, the fix always addresses the actual source we identified.

A slab leak occurs when plumbing lines beneath a concrete foundation develop a leak. Common signs include warm or damp spots on the floor, increased water bills, cracks in the floor, mold or moisture odors, and low water pressure.

We use acoustic listening equipment, pressure testing, line isolation, and moisture detection tools to identify the probable leak location before any concrete is touched. The goal is to confirm the exact spot first so access can be limited and targeted.

Generally, no. Because of pinpoint detection, access is limited to the confirmed leak location, which keeps disruption and restoration costs to a minimum.

Yes. We provide documentation outlining the confirmed leak location, the testing methods we used, our findings, and our recommendations — everything an insurance carrier typically requests.

Yes. We provide patch-back and surface restoration related to leak access, including drywall repair and concrete restoration, so you don't have to coordinate a separate trade after the leak is fixed.

Yes. We routinely coordinate with property managers, engineers, maintenance supervisors, general contractors, and HOA boards to plan, document, and execute leak detection on commercial properties.

Yes. Using acoustic pipe tracing and pressure testing, we can locate leaks beneath commercial slabs, parking structures, hardscape areas, and undocumented plumbing routes.

Yes. Some commercial clients only need a confirmed leak location and choose to handle the repair internally or through their existing trades. Others prefer we manage the full repair execution. We support both.

Response times depend on current scheduling, but we prioritize timely evaluation for active facilities where downtime or water loss has financial impact. Call us directly for fastest scheduling.

Yes. Sawgrass Construction Solutions Leak Detection operates as a licensed general contractor in Florida, which lets us properly manage structural access, concrete repair, and restoration as part of the same project — not just point at the leak and hand it off.

Improper concrete cutting or structural repair can create bigger problems than the leak itself. Our construction experience ensures the access plan, the repair, and the restoration are all done responsibly and to code.

Yes. Depending on the scope, we coordinate with licensed plumbers or specialty contractors so the right trade handles the right portion of the work.

Pricing depends on property type, pool size or plumbing complexity, accessibility, and the scope of testing required. We provide a clear estimate upfront — no surprise charges.

Most residential or pool evaluations take several hours. Commercial evaluations vary based on property size and complexity. We take the time needed to be thorough rather than rushing to a guess.

We serve Ponte Vedra, Jacksonville, Jacksonville Beach, Atlantic Beach, St. Augustine, Nocatee, and surrounding Northeast Florida communities across Duval, St Johns, and Clay counties.

We walk you through the findings, outline your repair options, provide a clear execution plan, and coordinate scheduling. The decision on how to proceed is always yours.

If our testing indicates that water loss is the result of evaporation or another non-leak cause, we explain the findings clearly and document what we tested. You leave with a confirmed answer rather than a guess.